| To insure the highest quality of service
for all our clients, we strongly suggest you read
this statement of policy. |
| Waiting
time charges |
| Executive Luxury Sedan |
$15.00 |
Plus 20% Gratuity For Each Quarter Hour |
| 6 Passenger Stretch Limousine |
$20.50 |
Plus 20% Gratuity For Each Quarter Hour |
| 8 Passenger Stretch Limousine |
$20.00 |
Plus 20% Gratuity For Each Quarter Hour |
| 10 Passenger Stretch Limousine |
$25.00 |
Plus 20% Gratuity For Each Quarter Hour |
| 14 Passenger Executive Van |
$25.00 |
Plus 20% Gratuity For Each Quarter Hour |
| Passenger Luxury Limo-Van |
$25.00 |
Plus 20% Gratuity For Each Quarter Hour |
Waiting charges begin 15 minutes after
the scheduled pick-up time on departures. After
15 minutes, waiting time is retroactive to the scheduled
departure. Waiting Time charges are assessed hourly,
"My Limousine never charges
the customers waiting time for Airport pickups domestic
or international arrivals" Free
waiting time for Domestic flights at airport
Free waiting time for International flights
Train schedules cannot be monitored therefore
billing begins at the scheduled pick-up time.
|
| |
| Transfer
Rates |
Transfer rates are, based on a one-way ride from
one location to another in a sedan without any additional
stops. Additional stops will be charge at the rate
listed below (to another city or town) in route
to the destination.
| Extra stop charges |
Sedan |
Limousine |
| Same town as pick-up or drop-off |
$20.00 |
$20.00 |
| Same county; different town as pick-up or
drop-off |
$30.00 |
$50.00 |
| Different county as pick-up or drop-off |
$40.00 |
$60.00 |
| Different terminal same airport |
$5.00 |
$10.00 |
The above extra stops charges added to the Base
rates plus 20% gratuity. If an additional stop is
not directly in route to a drop-off point, an out
of route charge may apply. |
| |
| My
Limousine available on holidays |
There is a $25 Surcharge on Major Holidays will
be add to trip rate for the service scheduled on
the following days:
| - Easter |
- Christmas Eve after 3 PM |
| - Memorial Day |
- Christmas Day |
| - July 4th |
- New Years Eve after 3PM |
| - Labor Day |
- New Years Day |
|
| |
| Early
and Late Charges |
| Add $25.00 for all transportation start between
the hours of 10:00 PM until 6:00 AM, plus gratuity;
will be adding to the Invoice. |
| |
| Hourly
Rates |
| Hourly rates are billed from the time that driver
leaves the mylimousine.com facility until the time
he returns. Fractions of an hour are charges at
a one-hour rate. |
| |
| Special
VIP |
| Pickup from any location, your personal chauffeur
will drive you to any destination of your choice.
While you conduct your business, your chauffeur
will remain at your disposal for you as long as
you need. Minimum 3 hours at $60 an hour. |
| |
| Mileage
Rates for (Long-Distance Trips) |
| Mileage rates are, charged in lieu of the hourly
rate when applicable on a round trip basis (Whichever
is greater).
Sedans: $1.50 per mile
Limousine: $2.50 per mile
|
| |
| Guarantee
of Payment |
| We require a guarantee of payment on all reservations;
we accept all major credit cards, MasterCard, Visa,
Diner's Club, Discover or by cash. We welcome corporate
accounts and offer many billing options including
cost center subtotals and other information required
for efficient processing.
Corporate customer charges, we accept all major
credit cards or credit account with My Limousine.
House credit accounts billed 2 times a month on
10th and last day of the each month, terms are
net 7 days. Rates plus tolls, parking and 20%
gratuity for all vehicles, late Payment finance
charge fee 10 % per month will be apply for all
invoice/statement past due after due date. |
| |
| Sedan
Car Cancellations |
| Round Trip reservation must canceled as two separate
reservations.†Cancellation fee equal to %30
of the trip cost plus 20% service charge will be
charged for any cancellation 24 hours before scheduled
pick-up time. Cancellation within 24 hours will
result in a full charge equal to the cost of the
trip plus the 20% service fee.
Note: A nonrefundable deposit of %30 is required
for reservation. |
| |
| Stretch
Limousine Cancellations |
| (Applies to Stretch Limousines, Vans &
Coach Vehicles) A 30% Non-Refundable
Deposit is required to hold all stretch Limousine
reservations. Cancellations within 7 Days of this
reservation forfeit 100% of the total bill plus
20% service fee. Otherwise, 50% plus 20% service
fee of the total bill will be forfeited; without
exception. |
| |
| No-Show
Fee |
| A no-show fee equal to the trip cost plus %20
Service charge plus applicable waiting time will
be charged when the passenger fails to show at the
designated location. In order to avoid this charge,
passengers should not leave designated locations
without notifying mylimousine.com |
| |
| Surcharges |
| All out-of-pocket charges, including two way tolls,
parking, airport fees will be billed to customers.
Transportation service charges are, base rates plus
add 20% gratuity and 6% service fee.
Note: A nonrefundable deposit of 30 % is required
for reservation. |
| |
| Gratuity
Service Fee |
| Mylimousine.com chauffeurs do not accept gratuities.
20 % service fee based on the fare will be added
to the bill. |
| |
| We
reserve the right |
| My Limousine, Inc. reserves the right to cancel
any Service without Refund, If the Operator or the
Office feels that the Renter/Party of the Renter
is putting the operator or the mode of transportation
or The Renter/Party of the Renter in danger of Injury.
Or if the Renter/Party of the Renter is in the possession
of any Illegal Material or Substance, this service
will be canceled without refund. This is without
exception. |
| |
| Other |
| My Limousine, Inc. shall not be liable for circumstances
beyond its control including weather, road condition,
and breakdowns. My Limousine, Inc. assumes no responsibility
for lost or damaged baggage or personal belongings,
nor for any items left in the vehicle. |
| |
| Metropolitan
New York and New Jersey |
| Your driver will always meet you and escort you
safely to your vehicle. We do not pull up for curbside
pick-ups. Our drivers are in constant communication
with our dispatch office over portable two-way radios.
Should you have any difficulty finding your driver,
please call and we will solve the problem immediately.
In order to avoid a "no show fee"; please
do not leave the designated meeting location without
notifying My Limousine, Inc. |
| |
| Domestic
Flights |
JFK & LaGuardia- meet driver
at the baggage claim area.
Newark-
meets driver in the Designated Limousine Driver
area. |
| |
| International
Flights |
| Meet your driver outside customs area with one
exception: Delta JFK flights clear customs through
two areas, A and B, if you do not see your driver;
Please call us at toll free at Toll Free:
1.800.309.1969 / Local: 1.973.798.6000 |
| |
| Private
Airport |
| My Limousine must have the name of the corporation
or private carrier, location in the airport, and
tail number of the arriving airplane. |
| |
| NYC
Train & Bus |
| Call My Limousine upon arrival and we will tell
you where to meet your chauffeur. |
| |
| Newark
Penn Station |
| Call My Limousine upon your arrival and we will
tell you where to meet your chauffeur. |
| |
| NYC
Piers |
| We suggest that pick-up arrangements to be scheduled
approximately 2 hours after docking to allow time
to clear customs. Passengers will be meeting outside
at Berths 1 through 6 on the lower level. Please
call My Limousine when Custom inspection is complete,
our driver can notify to pull up to the pier. Passengers
are not responsible for waiting time charges. |
| |
| Special
VIP Services |
| My Limousine offers VIP services to meet the special
needs of our customers. Rates for Meet & Greet
Airport Escort, VIP Security, Group Express, and
for our specially equipped VIP Vehicles are available
upon request. Be sure to book these services as
much in advance as possible. |
| |
